News

The Australian Government is introducing the ‘Same Job, Same Pay’ legislation, designed to ensure that all workers at a worksite, performing the same job, receive the same pay. According to the Labor Government, this is a transformative step toward ensuring fair treatment and equal pay for all workers, effectively addressing businesses that outsource labor to…

The distinct perspectives and preferences of each generation are no more obvious than when converged in the workplace. Through observing Gen Z, Millennials, Gen X and Baby Boomers in the hospitality and customer service industry we have learned that understanding these differences is key to creating productive workplaces and enhancing customer satisfaction. Each generation has…

The rising number of candidates insisting on attending virtual interviews rather than face-to-face has sparked a lively debate among hiring professionals. While some view this trend with apprehension, citing concerns about assessing candidates’ people skills and adaptability, others see it as an opportunity to reform traditional practices and implement new and more efficient strategies in the recruitment…

We’ve said it before, and we’re saying it again—the current system is broken. It’s outdated. It’s inconsistent. It’s expensive. And in light of the current horrific circumstances dominating national headlines, we’re making our position absolutely clear: The system isn’t doing enough to protect the people it’s designed to safeguard—and it’s actively hurting our ability to…

A growing trend that has been causing headaches for employers is the increased incidence of employee ghosting, with the focus of this article being casual staff. You invest time, effort, and resources into onboarding a new employee only for them to disappear without a trace. Here we explore why employee ghosting happens and ways in…